Privacy Policy
This Privacy Policy describes the privacy practices of FirstCare Urgent Care Center P.C. in connection with the firstcareucc.com website, and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the "Service"), in connection with our marketing activities, and as otherwise described in this Privacy Policy. In addition, this Privacy Policy describes your rights and choices with respect to the Personal Information we collect.
We collect personal information as described below. Note, however, that our business customers may transmit personal information to us as part of the services we provide through our voice and messaging platforms, as well as other Services. This Privacy Policy does not apply to such personal information that we process on behalf of our business customers. Our use of this personal information is restricted by our agreements with those business customers. If you have concerns regarding personal information that we process on behalf of a business, please review their privacy policy and direct your concerns to that business.
Personal Information We Collect
Information you provide to us
Personal information you provide to us through the Service or otherwise includes:
- Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name.
- Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
- Usage information, such as any content you upload to the Service or otherwise submit to us, including information you provide when you use any interactive features of the Service.
- Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
- Registration information, such as information that may be related to a service or an event you register for.
- Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Information we obtain from social media platforms
We may maintain pages for our Company on social media platforms, such as LinkedIn, Twitter, Google, YouTube, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider's privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
Information we obtain from other third parties
We may receive personal information about you from third-party sources, such as marketing partners, publicly-available sources and data providers. Our use of any information obtained from our business customers is restricted by our agreements with those business partners.
A list of our sub-processors and nature of processing can be requested by contacting firstcareurgentcarecenter@gmail.com.
Marketing and Advertising
We do not sell your personal information.
We and our service providers and third-party advertising partners may collect and use your personal information for marketing and advertising purposes, including direct marketing, communication about our services, and improvements to our offerings.
How We Use Your Personal Information
We use the personal information we collect to operate, maintain, and provide the Service to you; to communicate with you about your visits, appointments, and care; to send marketing communications when you have opted in; to comply with applicable laws and regulations; and to protect our rights, the rights of our patients, and the integrity of the Service.
HIPAA & Protected Health Information
Your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. Our Notice of Privacy Practices, provided at your first visit, describes how PHI may be used and disclosed, and how you can access this information.
Your Choices
You have rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise these rights, please contact us using the information below.
Security Practices
We use reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Children
Our Service is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child without consent, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised.
How to Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
FirstCare Urgent Care Center P.C.
9115 South Cicero Avenue, Suite 200
Oak Lawn, IL 60453
Phone: (708) 265-2702
Email: firstcareurgentcarecenter@gmail.com